FAQ

 
1

Why is it better to book through

this website and not via portal?

This is Poggio del Sole official website. Only if you book here you can have access to exclusive benefits, like our Best Available Rate.
2

What time is

check-in and check-out?

Check-in is from 2:00 pm, while check-out must be done by midday. If on your departure day you want to have a last walk in the city centre, you can drop your luggage at our reception with no charge!
3

Which

credit cards do you accept?

Amex, Visa, MasterCard
4

Which are

the terms of cancellation?

Each rate and offer has its own cancellation policy. Please check the cancellation terms before booking.
5

Do you have

a parking lot?

Yes, the Resort is provided with a wide external parking lot and an indoor garage.
6

Do you have

internet connection?

Of course, the wi-fi connection is available in all the Resort and it is free of charge.
7

Do you have

gluten free products?

For breakfast, upon request, we can serve gluten-free dishes and first quality packaged products. If you are on a gluten-free diet, please tell our staff before your arrival.
8

What do I need

to bring to access the SPA?

You only need to bring your bathing suit. The price of the SPA includes the use of an exclusive kit with towel and slippers.
9

Do you arrange

transfer from the airport or the bus/train station?

We arrange private transfer with auto/van from the airports and bus/train stations of Comiso, Catania, Palermo etc. The cost of the journey and the booking must be arranged prior consultation by telephone or by dropping us a line at info@poggiodelsoleresort.it